I am still in awe of the incredible experience I had at The Haven of New England. From the moment I stepped foot on their beautiful campus, I knew I was in good hands. The facility is stunningly clean and well-maintained, making it a true haven (pun intended!) for those seeking recovery.
But what truly sets The Haven apart is the staff. Every single person I encountered, from the admissions team to the medical professionals to the support staff, were nothing short of amazing. They were warm, caring, and genuinely invested in my well-being. Their customer service was top-notch, always going above and beyond to ensure I felt comfortable and supported throughout my stay.
And the food? Absolutely delicious! I was blown away by the variety and quality of the meals, which were not only nutritious but also presented with love and care.
But what I'll always cherish most about my experience at The Haven is the impact it had on my life. Their compassionate and expert care helped me overcome my struggles and gave me the tools and confidence to thrive in recovery. For that, I will be eternally grateful.
The Haven of New England has earned a permanent spot in my heart, and I would highly recommend it to anyone seeking a safe, supportive, and life-changing rehabilitation experience. Thank you, Haven team - you truly are a haven of hope and healing!
The Haven is unfortunately not the first detox and residential program I’ve been to, and I can’t recommend it highly enough.
The Haven specializes in making an uncomfortable process as safe and comfortable as possible.
The facility is new, clean, snacks are available 24/7 and well stocked, meals are solid, and each room has TVs hooked up with streaming services.
Most of the staff are second to none and went above and beyond to help me. Specific examples:
1) A recovery support specialist setting up my dinner on a side table next to my bed when I was too run down to go to the cafeteria;
2) A nurse helping me with a concern that came up overnight, calling the doctor, and providing quick treatment;
3) Zach for taking time away from management duties to talk to me 1:1 after a rough day;
4) Jonathon leaving his staff meeting early to facilitate a call with my family;
5) Alison for helping me to get stuff I had forgotten back to me within a day, and checking in on me periodically after discharge - the list could go on.
I’m grateful for the level of attention, care, concern, and respect the clinical & recovery staff gave me.
I’m grateful for being met where I was at.
I’m grateful for the everyone at the Haven - they meant more to me than they knew.
I cannot recommend The Haven New England in Worcester, Massachusetts highly enough. During a challenging time in my life, when I was struggling with alcohol dependency, The Haven was truly a lifesaver. Their detoxification program was the first step in my recovery journey, followed by a 28-day stay in their residential program. The entire experience was transformative—I completed the full stay, worked through the 12 steps of recovery, and connected with a supportive sponsor in the community. The staff at The Haven, from my counselor to the entire team, were incredibly supportive and caring, making my recovery process a wonderful experience. It was also a pleasure to meet and bond with other clients who were on similar paths. The facilities are not only clean and in impeccable condition, but the food is also amazing. They promote a healthy lifestyle with opportunities for exercise and healthy eating, and they accommodate smoking for those who choose it. I am immensely grateful for the support and high-quality care provided by The Haven, and I wholeheartedly recommend their services to anyone in need of guidance on their journey to recovery.
When I knew it was time for me to go to rehab, I chose The Haven Detox on the advice of a friend, and it was the best decision I ever made. I was terrified, had no idea what to expect, but from the second I walked in, I received the best care from the kindest and most skilled professionals. The entire team - clinicians, nurses, support staff, care about helping you get better. They care about your comfort and about the progress you are making. The facility is clean and safe, and the food is excellent. Going to The Haven saved my life and I'm forever grateful to them.
The haven has saved my life! Not only was it an amazing place to be building wise, but staff is absolutely the best! All staff down to housekeepers care about your well being and want what’s best for you. If you or a loved one is looking for a safe and loving place to get better the haven is where you want to go ! 12/10 recommend :)
