River Oaks Treatment Center

First treatment center. So not a lot to compare too. I will say, the therapists and psychiatrists were amazing. I think river oaks problem is it's systems are archaic. Meaning, double charting for the nurses handing out medications for patients. Software working against those nurses instead of for them. This bogs down the lines and frustrates patients. They are understaffed as far as techs. So when they are bombarded by new intakes. Quite frankly it's a mess. And newly clean addicts are like a raw nerves already. So it's a breeding ground for confrontation. Maybe some more training in de-escalation for the entire staff. And allowing the therapists another option when it comes to having a person leave group that is hijacking and making the group miserable. I left many groups because of these people, and therapists not being allowed to just send them somewhere else. For me personally. There was a Change in management while I was there. So hopefully they get these things worked out. I gave it 4 because I feel the staff are under paid and overwhelmed. If I based my score on management and systems. It would have gotten 1 star. They need consistency and a overhaul on there entire system IMO. I should add that I have also been on the healthcare field since 1994.

Mrs Lovell has gone above and beyond for me and I’ve seen her do the same for others. She has compassion and treats all clients with the upmost respect. She shows no favoritism and treats everyone the same.If all the staff was like her here at River Oaks this would be a better place for the clients.. I am grateful for all her hard work, because there’s clients here on so many different levels of care and she has the ability to recognize that, and several staff members here do not. Steven Gardner

I had the pleasure of touring Karen’s facility and was truly impressed. The 160-bed facility felt calm and spacious, with beautiful walking paths and soothing water fountains. It never felt crowded, and there was always staff nearby in case of an emergency. Karen personally showed me around, explaining their services and introducing me to her team. It’s clear she is deeply committed to ensuring residents receive the care they need. I left feeling confident in the compassionate, high-quality care provided here.

River Oaks Treatment Center saved my life!! I have been struggling with my mental health and addiction use for over 30 years. It really got bad the last seven years of my life I was homeless and hopeless. I called American addiction centers and they sent me to a treatment center in Miami, it was a horrible experience. But while I was there, another client told me about River Oaks After my completion there. Which was. Five days later I drove to River Oaks treatment center in Riverview Florida. And the past 2 1/2 years I have came to River Oaks treatment center three times and each time I learned And use the tools and applied the suggestions they gave me. As well as getting my mental health on the right track. staff and therapist here are fantastic and they really do care about the clients. It’s a beautiful treatment center that has a lot of fun activities as well as tennis courts basketball courts volleyball courts and a 12 step walk. I will be forever grateful to River Oaks. With love to all of my family at River Oak treatment center! With a special shout out to Miss Lorelle for all the amazing That she does!!!!

Wonderful place to get treatment!! The doctors, nurses, therapist, case managers, treatment assistants and even down to the housekeeper, cafeteria workers, and maintenance staff treat patients with the utmost respect. I felt cared for and treasured. It is my third time coming to this treatment center. I have been to others before and end up not staying. The other centers could not compare to the level of care that I received at River Oaks. I would highly recommend this place for yourself or a loved one. My stay was like a retreat while getting educational information, survival skills, and professional therapy to help me overcome my addiction. I never felt judged after returning the 2nd and 3rd time. This place has been a blessing in my life. I would have never returned if they did not treat me with dignity each time. Juan is a phenomenal case manager, if you are lucky enough to get him.