River Oaks Treatment Center

Blessed by love, hope, and healing by qualified and compassionate staff/team at River Oaks. Met me where I was. Shared with me to get real, deal and heal. They have been there, done that and share their love and hope. Grateful for my time and experiences while there. Recovery and healing are a journey and they helped much along the way. Pray God continues to bless and use y’all for His Loving Kingdom, in Jesus’ precious and powerful name, amen. ❤️💛🤍

I have to say everyone here has been beyond excellent and caring. I couldn't ask for a better place to come. I've exceeded in everything I've set forth to do. Thank you so much to each and everyone one of you that's been a part of my journey.

First treatment center. So not a lot to compare too. I will say, the therapists and psychiatrists were amazing. I think river oaks problem is it's systems are archaic. Meaning, double charting for the nurses handing out medications for patients. Software working against those nurses instead of for them. This bogs down the lines and frustrates patients. They are understaffed as far as techs. So when they are bombarded by new intakes. Quite frankly it's a mess. And newly clean addicts are like a raw nerves already. So it's a breeding ground for confrontation. Maybe some more training in de-escalation for the entire staff. And allowing the therapists another option when it comes to having a person leave group that is hijacking and making the group miserable. I left many groups because of these people, and therapists not being allowed to just send them somewhere else. For me personally. There was a Change in management while I was there. So hopefully they get these things worked out. I gave it 4 because I feel the staff are under paid and overwhelmed. If I based my score on management and systems. It would have gotten 1 star. They need consistency and a overhaul on there entire system IMO. I should add that I have also been on the healthcare field since 1994.

All the staff were amazing here at oak River oaks but a special lady Miss lorell R who always goes above and beyond her job to make sure that we have what we need here on campus and help us get the things that we don't have she's amazing woman she deserves to be a recognized for the excellent job she always does.

I had the pleasure of touring Karen’s facility and was truly impressed. The 160-bed facility felt calm and spacious, with beautiful walking paths and soothing water fountains. It never felt crowded, and there was always staff nearby in case of an emergency. Karen personally showed me around, explaining their services and introducing me to her team. It’s clear she is deeply committed to ensuring residents receive the care they need. I left feeling confident in the compassionate, high-quality care provided here.