Level Up – Lake Worth

This is my first time in treatment for my depression and alcohol use. Brent and Erin did an AMAZING job at breaking through my trauma walls and making things connect in a way that made me understand it and I felt seen, heard, and appreciated while in their presence. This facility has great potential and is great in a lot of areas - however, please, please, PLEASE for the sake of all the current clients, please consider your current staffing levels before accepting more intakes than the staff can handle. Redirect new people if you are too full, all clients suffer when the staff is worn so thin. I will update my review fully once my program is fully completed - but overall this program literally saved my life. I love most of y’all and thank you!!!

Level up helped me immensely through what would have been impossible for me to do alone. Last year I relapsed on alcohol and at the end of this past year, I was looking for the best treatment to get my life back on track and Level Up helped me with just that. The nursing staff and the techs were always available for whatever I needed even if at times just to be a listening ear. The education I received about my illness covered a lot of bases and I left with the knowledge of what my future steps needed to consist of to remain living life to the fullest. Thank you, Level Up for giving me a fresh start!!

The staff here are amazing! Special thanks to Angel! He is so kind, sweet, and supportive! Thank you to Michele my therapist for always being so helpful with anything I needed! I wouldn’t have been able to do it without the friends I made while I was here! Special thanks to Tayla as well for welcoming me and always putting a smile on my face!

We level up, I did a detox. it is a great place. I was able to clear my head. Taylor was really really helpful in helping me find a homegroup and meeting that's close to my home to continue my sobriety once I continue my PHP she was very very easy to get along with and I am so glad that I met her

As a 2 time community leader I hope ownership sees this and anyone looking to come here reads this Very helpful in so many ways tayla is absolutely phenomenal I wasn’t having a good time in the beginning with high anxiety and stress and one day she came to me and asked to talk and I think it was one of the most eye opening experiences I’ve had she is very good at calming and understanding of different problems people are going through! Angel was absolutely great needs a promotion asap the energy he brings and the support for people is not something you can teach someone helped me a lot through struggling times!!! Jojo is by far the best tech for many reasons😊 Besides being absolutely gorgeous she is very caring comforting and caring for all the patients is able to take on massive workloads without having the patients feel it! The smile she has can fill a room and the conversations we had throughout my time here made me feel like she was a true friend and I will truly miss her! David and Josh are unbelievable supervisors handing some fucked up situations how they are able to keep it so level is beyond me without them I would’ve ama’d first week in this place and level up would burn to the ground Last but not least Brent if you come here do everything in you power to get a meeting with Brent or attend his groups the knowledge he has and his communication skills are unparalleled to anyone in the faculty I will have to say I would miss him the most and want to thank him for all the skills I need to help me through stress and traumatic experiences through my life Now of course with the great there is the bad I don’t know what’s going on with admission if they are paid in some sort of commission basis but holy fuck some of the people that are sent through these doors I truly feel bad for! A lot of these people needed a mental facility or just a more hands on care. It was very sad to see and made me feel like they will do anything to fill that bed because of how many zeros are attached to it. This place is definitely understaffed which in no way is the staffs fault but upper management and ownership I run a business myself and don’t get me wrong I understand keeping labor cost minimal but Jesus Christ this is not the industry to penny pinch. Not only is it more hectic for the staff but it affects a lot of the patients trying to get better At the end of the day this place is what you make it if you truly are trying to become a better sober person I would recommend this place but with a grain of salt! They helped me a lot but I saw a lot of dire stories that needed more attention