Serenity At Summit

Serenity is an amazing place and has an even more amazing staff! I walked in through those doors dead and came out as the person that I was so longing to be for years. The staff was truly amazing, but one staff member that helped me and was one of my favorites, definitely has to be Vennecia! She introduced herself to me on day one and made sure to get all the necessary information from me to help assist in making my life easier and less stressful! She was extremely professional and made me feel as if I was a priority. Which was equally just as impressive because I could clearly see how many clients she had to deal with on the daily. Vennecia was also one of the staff members that never said "NO" to a client, even if she wasn't your personal case manager. She made me and every other client feel as if all our problems and issues were just as important to her as the next client. She is the staff member that everyone ran to, especially for their work and disability applications. Her efficiency and ability to prioritize paperwork for our jobs, disability, legal issues, medical records/forms, etc. took a load of stress off my shoulders. Every time I would run to her with a professional, personal, or legal concern or worry, she made sure to explain the particular process of how everything worked. The work she does is so vital, meticulous, and detail-oriented that only a person with her work ethic and attention to detail can accomplish. Veneccia thank you so much for your hard work and caring soul! Another employee that was also my favorite and just as important was Tirzah! Aside from being extremely professional and compassionate, she made me feel like a human being. There was never a time that I needed her and she pushed me aside or said no. Tirzah is the type of employee and person that makes you feel seen and heard without any judgment. If there was ever an issue or a problem, Tirzah is the staff member that everyone ran to because she gets the job done! She never made me feel like just a number, no matter how busy she was. She makes time for you and will sit there and cry with you, laugh with you, or even just listen to you. She plays the exact role you need her to play at any given moment. Her versatility and genuine, caring heart makes her very special and valuable. Tirzah is the type of employee and person that will go above and beyond just to help you and resolve any issue you may have at any given moment. She made me feel SEEN and HEARD! She helped me to be able to look myself in the mirror again and realize that my dark past didn’t define the person that I wanted to be and am becoming. She truly helped play a part in saving my life and doesn’t even realize how impactful and powerful she really is. She gave me the hope and knowledge that I have been searching for, for so long. Tirzah plays a major role in helping us reintegrate back into society! Her job role doesn’t just end once you complete the program, she continues to help and assist in any way possible once you are back in the “real world”. I am forever blessed and grateful to Serenity for having her as a part of their team! Tirzah if you ever read this, I thank you, I commend you, and I applaud you!

I wanted to express my deepest gratitude to the incredible staff at Serenity. My journey to sobriety began a year ago when I first walked through their doors. Although I didn't achieve sobriety immediately, the unwavering support and guidance from my case worker, Tirzah, and counselor, Ashley, helped set me on the right path. Today, I'm thrilled to celebrate 89 days of being clean and sober. I attribute this milestone to the tireless efforts of the Serenity staff, including Roberto, Regina, Basia, and many others. Their selfless dedication, kindness, and compassion helped me navigate my darkest moments. To the entire Serenity team, I thank you from the bottom of my heart for believing in me when I couldn't believe in myself. Your service has been a beacon of hope, and I'm forever grateful.

I have attempted several programs in my past that did not work out for me….UNTIL I stepped into Serenity @ Summit. From the moment I walked in I felt noticed, understood, love when I was unable to love myself and given the proper tools to take control of the disease that had taken over every ounce of my being. My counselor Ashley was amazing and full of such positive energy and empathy towards my situation. If you are ready to make a change in your life/future, I HIGHLY RECOMMEND her!! I felt truly listened and understood. The Nursing Staff is amazing and they are there to not just keep you on track with your health needs, but they absolutely are on YOUR SIDE each and everyday. So, if you or a loved one is suffering from any type of addiction…THIS IS THE PLACE to land and start a new journey. Thank you all for GIVING ME MY LIFE BACK!! Mary S

The BHT and Executive Support staff are wonderful! As well as their outreach coordinator and aftercare planner! I love the experience I had with them! They were all lovely and upbeat! I can not begin to put into words the amount of love the day to day staff pours into the clients! They each in their own special way helped aide in saving my life and I'm truly grateful for the experience I had here!