I'm writing this review as a family member (not a patient) but I have only positive things to say about my entire experience with Reflections.
Several months ago, my brother was in a very dangerous place in his life. It got to the point where we feared for his life on a weekly basis and knew we had to do something urgently. Our family staged an intervention and successfully got my brother to agree to inpatient treatment. After extensive research, I found that Reflections was our best option, and I believe choosing Reflections is a decision that may have saved his life.
From the very first phone call I had with program director Olejan, I felt a level of genuine care, intelligence, nuance, and humanity that Olejan brought to our conversations. He wasn't trying to sell us the program or anything like that. We had heart-to-heart conversations that made me feel like Reflections would be our partner in my brother's recovery.
I felt confident in the credentialed clinical team they have there with Dr. Hanna, and reassured that the level of care my brother would receive would be top-notch, with more one-to-one therapeutic care than what most inpatient treatment centers could offer in Los Angeles. My brother's main therapist at Reflections was Stewart Bryant, and they formed an amazing relationship that my brother cherished during his stay.
Week by week I would check in with my brother while he was at Reflections, and just hearing him progressively become more clear-headed, alert, deeply reflecting, emotionally available and vulnerable and willing to speak about everything, working through foundational issues in his life, being more optimistic and committed to his sobriety - it was so profoundly encouraging to see the signs of his work at Reflections really taking root.
To any family member reading this while desperately searching for the right place for someone you love: Reflections was an amazing option and I highly recommend you reach out and speak to Olejan who will wholeheartedly address any concerns you may have about Reflections being a good match for your family member in need of treatment.
Thank you to the entire Reflections staff for giving my brother high-quality treatment. I am forever thankful to them for being that pivotal first step in my brother's road to full recovery!
My family member had an excellent experience here. From the helpfulness and warmth of the Executive Director, who made the transition from detox to rehab seamless, to the drug and alcohol and mental health counseling by two top-notch professionals, this program was intense, positive, and effective. The environment was safe and welcoming because of the trained, warm, and supportive staff. Almost everyone there was in recovery so they walked the walk. The accommodations were beautiful and peaceful, and the food was amazing and plentiful. Evening AA and NA meetings were available to clients who chose to attend. The staff helped to facilitate hard-to-navigate responsibilities, such as going to doctor's appointments and the California disability office. Most of all, my family member left with a new lease on life, deep friendships, and great hope for a sober future. I highly recommend Reflections!
I had a wonderful experience at Reflections, McClay. The peaceful, scenic setting and beautiful home created the perfect environment to focus on recovery. The program was comprehensive and tailored to my needs, with a dual-diagnosis approach that made all the difference in my progress. The therapists were skilled, attentive, and continually adjusted my plan for the best results.
What truly stood out was the staff—everyone from admissions to the PA’s, therapists, and nurses was compassionate, professional, and genuinely invested in each patient’s well-being. They created a warm, supportive, and nonjudgmental environment that felt like a home away from home. I’m deeply grateful for my experience and can’t recommend Reflections enough.
I am offering my highest and unqualified recommendation for Reflections Dual Diagnosis Rehabilitation facilities in Novato, California. The staff is highly experienced and very professional and offer personalized services customized for each individual. The facilities are well appointed and comfortable and the program only treats six individuals at a time. There is a blend of individual and group therapy that proves very effective and rewarding. I believe they handle a complex and challenging subject matter in a compassionate manner with a high degree of success.
Reflections saved my life. The entire program is incredible. The staff is truly amazing, the owners, the directors, the nurses, the program managers and assistants, the chefs, every single one of the takes time to personally care about each of clients individually, we are seen and heard and they truly love and care about us as people. Even in life after reflections I know I can call any time day or night if needed, they will remember me and help me even if it’s just a moment where I only need someone to listen. There is no other program like this and they go out of their way to really strive for the success stories the first time around. And if it takes another round they ensure you are a priority and know it’s a matter of life or death . They will do everything in their power to save your life and make a person want to be saved. And the bond you form with your roommates can last a lifetime. Mine have become my family. I will forever owe the life I have today which is happiness and loving myself to Living at Reflections. If anyone is suffering from any type of addiction or mental health illness this is the place to find yourself again, the person you deserve to be and love. And you’ll never have to feel alone ever again. I am forever thankful, grateful and so very blessed to be an alumni.