Pine Grove Behavioral Health & Addiction Services

I am changing a review I made previously because of a recent experience Tl;dr this is better than last time I was there. Pine Grove is a short term facility. Their aim is to diagnose and treat you in a short window of time , often 3 to 5 days. I want everyone who stumbles on this review to realize this. The staff are not monsters like some will make you believe. They have rules and are often overworked. Some have these dreaded or guarded expressions. But If you are on the open unit in the adult PICU, look across their station at the closed side and you immediately will get the picture. Thats their lives, day to day, dealing with angry and confused people suffering from psychosis. They are not ignoring you. They are busy and are short staffed. Even with the absolute grumpiest of them, you say the right thing- you will get a smile or a laugh. Some come in there with paranoid thoughts and think the staff is gunna mess them up with medication or that the staff absolutely does not care about your existence. Realize this: this isnt the Beau Rivage you are staying at, this is the nut house. Someone would get onto me for saying that, but thats the truth. We all need help sometimes and I am of the mindset that we can all show a little humility to that fact. So these are my criticisms. There are some quality of life issues with amenities on the open unit. For what you are being billed, some small things like sound proofing would go a long way. Yes the nurses should be vigilant with patients but even then, the staff could be more coordinated. My biggest gripe is a recent descision to check up on patients every 15 minutes after they go to bed. Doors opening and closing and people coming into my room at night is a trigger for me. It caused me to get little sleep and I would have nightmares. One night I even acidentally screamed out "GD it." I am a pretty pacifist person but that is over the line. Whom ever made this descision, you cannot do that to people. You have cameras in our rooms, you have the ability to watch us and keep us safe from our worst enemy, ourselves. You need to respect peoples privacy just a small amount. Even people there that need to be monitored. Even incidents, like the one that happened when I was there last (people gossip, it was stopped fyi), can be prevented if your staff are better supported with numbers. I dont know the finances of the place but I infer that you can add a little more in terms of the night shift. You dont need more doctors or nurses, just eyes to watch out. That brings me to my final criticism: your staff NEEDS more support. Even the day shift can be short staffed. That will not be fixed by a change in policy or an hour of quiet time. I am not a doctor but as a patient, I believe peoples faith in mental health in this state would change if the staff's hands were more free. ESPECIALLY the pharmacy. I am not stating this out of general malice, I want to point that out. I love the staff here and they helped me through probably the worst time in my life. They work with us at our absolute worst, and I am grateful for that. Pine Grove is the only place in Mississippi that is worth going to, all the others SUCK. I just want mental health treatment in this state to improve and I really hope my words dont fall on deaf ears with this review. Thank you for your time.

I came to Pine Grove in June of 2024 for alcohol addiction and spent 90 days in their inpatient facility called “Next Step”. This was the first time I had ever gone to rehab and like most I was scared to death and had no idea what to expect. While in my program I made lifelong friendships with many of the men I met there and was set up with an excellent support staff that listened and helped in any way they could all the while navigating through sobriety. Pine grove gave me everything I needed while in the program as well as what I needed when I left and I’m still working to stay sober today. The Pine Grove “Next Step” program will always hold a very special place in my heart because it allowed me a window of time to get my life back together one day at a time and I’m coming up on my one year anniversary this month and I can honestly say that I miss my time there and only have fond memories. It truly is a very special place that can serve for healing in so many ways if you’re open to it!

Pine Grove and their staff are the best I have come across. If you’re ready to change your life and willing to go to any length to get there, then Pine Grove is the place for you.

I came to Pine Grove as a broken soul—scared, and unsure of who I was anymore. What I found here changed everything. The people in Next Step really care. From the first moment, I felt seen, supported, and safe. They didn’t just help me recover—they helped me rediscover myself. This wasn’t just treatment. It was the beginning of true self-discovery. I’ll never forget the compassion, the guidance, and the community that lifted me up when I couldn’t stand on my own. To anyone struggling: Pine Grove isn’t just a place. It’s a turning point. Its not a prison or boot camp, it feels like a University with leaders that care and I’ll be forever grateful.