Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge

Wonderful experience, I gained a tremendous foundation for my mental health from attending the groups as well as individual therapy sessions, I also enjoyed the balance from art classes as well as meditative sessions as well as animal therapy; before attending Pasadena, I tried to heal myself through my own efforts, for many many years nothing helped, I was stubborn and had negative views on therapy as well as therapy centers, but after staying at the lodge, I gained so much understanding and focus on my mental health which helped start me in a brand new path and journey; I’m still having difficult days and so for me it’s important to journal and review key concepts to my situation that I learned from the lodge to help me in my healing journey, again, I’m not perfect but I’m much more hopeful and optimistic because of all the experiences I had there; I tend to be more proactive and want to learn and so that has helped me a lot; my next steps is to continue with consistency while working with an individual counselor from home. I am truly blessed to have gone to Pasadena and they truly have impacted my life more than any effort that I could’ve done on my own, for that I’m grateful.

Pasadena Villa saved my life. I am forever indebted to this place and the amazing staff. My stay was comfortable, the food was some of the best that I’ve ever had and all of therapists, nurses, psych techs, and utilities were available 24/7 day and night. I truly couldn’t have asked for a better community in my healing and recovery. I wish that I could take these people with me in the future wherever I go! Friends for life! ⛰️

Pasadena Villa I would highly recommend ! From the kitchen staff, to the techs, to the therapists, to the nursing staff & maintenance and everyone in between were a cross the board, ⭐️⭐️⭐️⭐️⭐️ 5 stars! I was always treated with dignity, kindness & most of all respect! When I arrived I was majorly depressed and because of the staff , my hard work, & my peers, I'm Leaving happier than I have ever been! Thanks to you all, and keep up the greatness you all brought to the table for me! Sincerely, Brandy Boyd

My time at Pasadena Villa has been a great experience. I am particularly thankful for Lucinda, the techs, and my time learning and growing with the other clients. I haven't felt this balanced in years. They were also open to feedback when clients had concerns. The view is amazing, and the experience was great.

I wanted to share my experience working at Pasadena Villa because it has been nothing short of transformative for me over the last 10 months. This place has not only provided me with a stable job to feed my family but has also given me the opportunity to grow professionally while supporting my family. Pasadena Villa emphasizes patient care, and I’ve witnessed firsthand how much effort goes into ensuring the well-being of residents and most of all the 180 i have seen clients take with there mental health struggles. When my grandma passed away—a very difficult time for me considering that was who raised me. I was shown immense compassion. The leadership team supported me with as much time off as I needed without question, They offered to attend the funeral which is something I will never forget. Regarding the claims of chaos and lack of support, my experience has been quite the opposite actually. The leadership team, including Maddison and Brenda, has always been accessible to me. Offering me to come chat, buying my shift food and drinks on random days for no apparent reason. Also the amount of hours the leadership has spent with us growing relationships with baseline employees. They’ve consistently provided guidance and ensured that patient safety remains a top priority. Rules are in place to maintain structure, and changes are implemented thoughtfully to improve the environment with weekly community meetings where the customers are directly herd from. As for teamwork, I’ve never felt alone in handling responsibilities. Techs, nurses, therapists, and other staff all collaborate to provide residents with the care they deserve. While the work can sometimes be demanding (as it is in any healthcare setting), I’ve always been encouraged to work in a way that feels best for me and the patients and to get to know employees from different departments to work better together and have made many close relationship’s. Additionally, the maintenance and housekeeping staff are incredible, and it’s great to see others acknowledging their contributions. But the techs, nurses, and therapists all bring invaluable contributions too, and the claim that they don’t support one another or residents outside their roles simply doesn’t align with what I’ve experienced. Finally, while every business has to be mindful of budgets, Pasadena Villa has always placed the care of its residents above all else. I’ve seen resources allocated to ensure both staff and residents feel safe and supported. This place is not “just about money”—it’s about making a difference in people’s lives, and that’s why I’m proud to be part of this team who changes lives daily. To those considering Pasadena Villa, whether as a potential employee or for services, I can confidently say this is a place where people genuinely care about their work and the individuals they serve!