New Season Treatment Center – St. Charles

Just wanted to come on here and leave an update since my last review. I only have one thing to say… BRING BACK Becky!!! The only reason I’m giving this place a five star rating is because of Nancy, Becky! These nurses are amazing and go above and beyond. They are so overworked and at times very unappreciated by some of the clients. High five to Mark and Jeff as well these two councilors are handling very heavy caseloads but still manage to show that they love their job and want what’s best for their clients. They also know how to handle the hot headed ones 😂🙋🏼‍♀️🤷🏼‍♀️ the reasons I could have given it a one star: Their drug lab sucks!! 50 percent of the time their results are wrong. You could be 100 percent clean and the test could come back positive. They know the lab sucks but says there is nothing they can do about it… when they send it back to be retested then most of the time the true results will come back. But now they have this new rule where you have to pay 35 dollars for your test to be retested!! It’s a money making scam!! They tell you the lab sucks and most of the time will get your results wrong but now wanna charge you 35 to have it sent back!??!? They know they’ll make hella money! What pisses me off is for the one such as myself who are on probation, this could potentially get me in huge trouble! Thank god I get hair follicles from the state! For the love of God New Seasons… GET A NEW LAB!!

The counselors and nurses are so over worked here. Each one goes above and beyond their actual job description to make sure you're understanding what's going on and why. Mark is amazing. One of the most empathetic people I have ever met.