Evoke Wellness – Hilliard

I was struck by how clean and well-maintained the building was — it’s clear that the team takes pride in providing a welcoming, respectful environment for clients and their families. The staff here are not only highly knowledgeable but also genuinely care about the people they serve. You can tell they’re well-trained and deeply committed to helping individuals through what are often very difficult times. The admissions process was handled with compassion and professionalism. The team made things as smooth and stress-free as possible, taking the time to listen and offer support without judgment. I also learned that the facility is under new ownership, and the changes seem to be making a real difference. There’s a fresh sense of direction and purpose throughout the organization that’s very encouraging. Overall, I would absolutely recommend this facility to anyone seeking behavioral health services — whether for themselves or a loved one. The people, the place, and the care provided are all top-notch.

I cannot say enough good things about Arista Recovery Hilliard. From my first contact with their admissions team through to ongoing support, the experience was consistently professional, compassionate, and effective. What stood out to me: The facility is spotless, modern, and peaceful, exactly the kind of environment you want when you're focusing on healing. Staff are genuinely caring and competent. The medical team, therapists, and support staff all went above and beyond to make me feel safe and understood at every step. Their personalized treatment plan approach made all the difference; no cookie-cutter protocol. They tailored therapy, wellness modalities, and pacing to exactly where I was in my recovery. Integration of dual diagnosis care is seamless. Having both mental health and addiction professionals working together helped me with issues I didn’t even realize were connected. The communication was excellent. I always knew who my point of contact was, got timely updates, and felt seen rather than lost in red tape. They were flexible and transparent about cost and insurance. They walked me through what would be covered, what I’d need to pay, and how to handle billing. Ongoing and aftercare support is solid; the transition out felt safe, not abrupt. They provided resources, check-ins, and pathways to stay engaged. Final thoughts: If you’re considering treatment in Ohio and want a place that treats you as a person, not just a patient, Arista Hilliard is one of the best I’ve seen. Highly recommend it to anyone serious about recovery.

Arista Recovery has been great for me! The staff have been very attentive and caring. The nurses are always available and kind especially Stephanie and Erica!

Watching a loved one struggle with addiction feels like being trapped. Families feel helpless, scared, and utterly exhausted. From the moment we first called Arista Recovery, that feeling began to change. What sets Arista apart isn't just their incredible care for the client, but their genuine commitment to healing the entire family. We were never treated as an afterthought. The staff provided us with education, therapy, and, most importantly, hope. We learned that we weren't alone and that recovery is a journey that a family must travel together. The staff, from the admissions team to the therapists, are some of the most compassionate and dedicated professionals we have ever encountered. Arista Recovery provides more than just treatment for our loved one, they provide an opportunity for the entire family to heal.

Been at this place for treatment and staff is great. And I recommend treatment here if you are looking for you or someone else. Kitchen, bhts, cleaning, and admission staff show up are you and your treatment. My experience was great and thank you for helping me with my journey.🙂