Cliffside is top notch. This place will meet even the pickiest of people’s needs. The staff goes above and beyond for their clients everyday. Gretchen the staff supervisor welcomed me with open arms and saw my immediate needs were met quickly and with haste. She really cares and is great at listening and offering thoughtful solutions in the moment. She really makes things happen. Pierre is the cream of the crop, he picked me up and brought me to Horizons House and calmed all my nerves on the way in. He unpacked my clothes and hung all of them in the closet and showed me around and introduced me to the other clients. The therapist I had was more like a great friend. Jill put me at ease and an instant connection was made. She is the best of the best!! I’m going to miss Cliffside very much, I owe them everything. The program was so great and the facilitators were extremely educated and welcoming. If you come across this in your search I promise this is the place to go with. You won’t find anyone as genuine and knowledgeable in this line of business. They gave me my life back and all with 5 star service and accommodations.
I recently completed treatment at Cliffside Malibu, and I can say without hesitation that it is one of the most clinically sophisticated and compassionate programs in the country. When I first called, Admissions told me they were ranked #1 in the state — and after experiencing the quality of care firsthand, I understand exactly why. The program not only met those expectations, it surpassed them.
From day one, the clinical team demonstrated a level of expertise, structure, and individualized attention that I’ve never seen anywhere else. Every therapist, every group, every touchpoint felt intentional and grounded in evidence-based care. You can feel how much time and thought goes into their curriculum and how deeply the staff understands trauma, addiction, and whole-person recovery.
What stood out the most was how aligned the entire team is — admissions, nursing, therapists, case management, and operations all move in the same direction. There’s a sense of steadiness and professionalism in everything they do. I never felt like “just another client.” They knew my history, tracked my progress, and actively worked with me to rebuild structure, tools, and long-term stability.
Cliffside creates an environment where safety, dignity, and real clinical work can happen. It’s not just beautiful — it’s purpose-built for healing.
If you’re looking for a program with depth, integrity, and proven outcomes, Cliffside Malibu absolutely lives up to its reputation. I’m grateful for the care I received, and I would recommend it wholeheartedly to anyone who truly wants to change their life.
Cliffside Malibu is seriously the best! The incredible staff makes you feel comfortable right away, being surrounded by people who actually get it and want to see you succeed in your journey. The place itself is gorgeous (hello ocean views 👀) and such a peaceful spot to focus on yourself. I left feeling refreshed, motivated, and honestly so thankful I chose Cliffside. Highly recommend to anyone ready to make a positive change — you won’t regret it! Cliffside changed my life.
Cliffside Malibu provides the best luxury recovery and is in my opinion has the most compassionate and professional staff. What sets Cliffside apart is the dedicated team, from the therapists and clinicians to the supportive techs who are professional, highly knowledgeable, and genuinely invested in your success. If you or a loved one are ready to make a positive, lasting change, I wholeheartedly recommend this facility. It is more than just a rehab facility it is a sanctuary!
My adult son had been in two prior outpatient rehabs. When insurance covered his treatment at Cliffside, I was initially skeptical of such a luxury experience with weekly massages, sound baths, acupuncture, cleaning and laundry service, fresh, organic cooked meals, outings, yoga, trips to the gym and spectacular views. It seemed more like a vacation I thought. But, it turned out to be just what my son needed. With these experiences and the small ratio of clients:providers, he was able to finally open up and start addressing the pain he had been numbing with substances. Tanya, his case manager, helped him with his needs and setting him up with outpatient care. Roxan, his therapist, was a tremendous help to him. Family sessions are available and the nurses and tech staff also offered great support. Patients have to option to be taken to AA, Smart Start, and NA meetings as well. My son didn't want to leave! My only suggestion would be to have online family meetings available in the evenings/after work hours. I am very grateful for the care my son received.